Director of Training and Facility General Manager
Aurora
Director of Training and Facility General Manager
Full Time • Aurora
Benefits:
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Profit sharing
- Vision insurance
Director of Training — Alloy Personal Training (Aurora, IL)
Location: 3577 E New York St, Aurora, IL Reports to: Owner Type: Full-time
About Us
Alloy Personal Training is a semi-private personal training studio focused on results-driven coaching in a small-group setting. We're looking for a Director of Training to lead our team, drive sales, and run day-to-day studio operations.
The Role
The Director of Training is part sales leader, part coach, part operator. You'll spend roughly a third of your time training clients and the rest running the business — selling memberships, leading staff, and keeping the studio operating smoothly. This is not a coaching-only role: your ability to sell is the single biggest factor in whether you succeed here.
What We're Prioritizing: Sales First, Management Second, Coaching Third
We're hiring in this order: sales ability, business/team management, coaching skill. The right candidate has closed sales in a fitness, gym, or personal training environment — running consultations, handling objections, converting prospects to paying clients. Our Head Coach, who reports to this role, owns technical coaching quality — so we're not hiring a master coach here. If you don't have a track record of selling fitness memberships or training packages, this isn't the right role for you.
Key Responsibilities
Sales (primary focus)
- Run all prospect consultations ("Starting Point" sessions) using our established sales process, including follow-up
- Manage the full sales pipeline: phone leads, booking, show rate, close rate, and attrition
- Convert trial clients to members following our defined sales process
- Track and report on sales metrics weekly
Training & Retention
- Coach training sessions (target: ~10 hours/week)
- Run client accountability sessions and retention touchpoints (InBody check-ins, milestone tracking, visit reports)
- Reach out personally to members with declining attendance
- Review weekly workout programming with training staff
Team Leadership
- Recruit, hire, and train new staff
- Lead weekly staff meetings and conduct quarterly performance reviews
Marketing & Community
- Oversee social media presence and local marketing campaigns
- Represent the studio at community events, B2B partnerships, and referral programs
Operations
- Run day-to-day studio operations: opening/closing, cleanliness, maintenance
- Maintain accurate client records and billing
- Uphold Alloy's brand standards and wear studio uniform during training shifts
Qualifications
- Required: Proven sales experience in fitness, gyms, or personal training
- Management or supervisory experience
- Strong communication skills and an outgoing, personable style
- Comfortable with performance metrics and holding a team accountable to them
- CPR/AED/First Aid certification (or willingness to obtain)
- Personal training certification a plus, but not required if sales experience is strong
What We're Looking For
- A closer — someone energized by hitting sales numbers, not just coaching clients
- A leader who can run a team, hold people accountable, and keep a studio operating on schedule
- Someone genuinely passionate about fitness and helping clients succeed, with the people skills to build lasting client relationships
- A "can-do," problem-solving attitude and consistency in following systems and processes
What We Offer
- Competitive base + commission/bonus structure tied to sales performance
- Spot cash bonuses for hitting initial membership milestones (50, 75, 100, and 130 members — first time only)
- PTO, Medical, Dental, and Vision
Compensation: $60,000.00 - $90,000.00 per year
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
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No experience required
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Extensive training programs and support
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